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Kind Words for Wardley Gate Care Home

07/09/2017

We received this very touching letter this week about our care home, Wardley Gate where we provide residential care for older people.  

The letter is from the daughter of one of our residents, who sadly passed away in July.

Well done to all the staff at Wardley Gate, and we thank Maureen for her kind words.  

4th September 2017

Dear Joanne

As you're probably aware my Mam sadly passed away in Wardley Gate 
on the 30th July.

There aren't enough words to say how truly wonderful Lindsay and her staff are and 
how well they looked after Mam, particularly towards the end when she came back 
from hospital. They didn't just care for her but for me and the family as well.

She was so happy to be back at Wardley Gate - I could see her face relax as soon as 
we drove into the car park and she got such a welcome from Julie, Amy and the rest 
of the staff on duty.

She always said "What would I do without this place?" and many times during that last 
week she told me that she loved the staff "to bits".

I'll never forget the kindness and care she was shown and its impossible for me to 
name individuals as they were all so good, but I'm particularly touched at how caring 
some of the younger members of staff were as well as the Seniors and the night staff 
who, of course, ICJ never met before.

They'll never know how much they are appreciated.

You have a brilliant team there led by a wonderful manager in Lindsay so I had to 
write to you to express my thanks, which I'm sure you will pass on.

I always considered them to be my Hillside Grange/Wardleygate family and they 
always will be.

Kind regards

Maureen F