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What our residents and families say

"A very modern, friendly residential home. Staff excellent, nothing a bother to them. Office and management staff friendly and helpful at all times. Could not fault it, the rooms are really luxurious. Excellent."
Susan W (Daughter of Resident)

 

Newcastle, Sunderland, Teeside, County Durham, Square Adult Services

Enhanced Care offers adult supported housing in Sunderland, in the North East of England.  We provide both residential and home care support for adults with a variety of needs. They include people with learning difficulties, physical disabilities, complex needs (including dual diagnosis), mental ill health, sensory impairments and autistic spectrum disorders. The age of people in our adult supported housing is generally between 25 and 75.

Adult Care Services Older Person with CarerPerson-Centred Care
Weather we focus on learning disabilities or are providing supported housing, at Enhanced Care we offer person-centred care which means we work in partnership with our clients so that they are fully involved in planning, developing and choosing their care requirements. This is in line with the government led “Personalisation Agenda” launched in 2007.

We believe that every adult should be empowered to live his or her life to the full. Whenever we provide support, we are flexible and adaptable. We listen to what it is that our clients want and appraise what they need, our aim is to improve the quality of life of our service users. Enhanced Care highly personalised services are individually tailored to meet the specific needs and budgets, of each and every person we support.

We ensure that our clients make the most of the finances they have available and that the people we support retain maximum control over the services they receive. They can choose how much care and support they want, how they get it, and who they get it from.

Central to this is our aim to enable each person we support to live as independently as possible wherever they choose, whether it is in our adult supported housing in Sunderland or at their own home.  We empower them to fulfill their potential as members of their community. Enhanced Care are able to support and encourage in many ways, including:

  • Developing domestic and life skills
  • Managing finances
  • Getting out and about in the community
  • Support to attend college, work placements etc
  • Advice and advocacy
  • Signposting to access other services
  • Keeping safe and healthy 
  • Nurture for learning disabilities
  • Supported housing